Operation Executive

A new Operation Executive role is open at Satva Lifestyle Limited, C G Road, Ahmedabad. The team is filling 2 vacancies. You can earn up to ₹22,000/month.

Employer’s description

We Are Looking For A Proactive, Organized, And Result-Oriented Operations Executive To Oversee And Coordinate The Day-To-Day Business Operations Of Jewelchic. The Candidate Will Be Responsible For Ensuring Smooth Coordination Between Different Departments, Monitoring Daily Activities, Managing Schedules And Communication, And Ensuring . 1 - 2 Years Experience Compulsory.

What the job involves

Here is what a typical day looks like:

• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

What you get

Compensation: ₹17,500 – ₹22,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: Active listening, Complaint handling, Verbal communication, Typing speed
• Good English
• 1 - 2 Years Experience Compulsory.
• A polite, customer-first attitude

Job details

• Work location: C G Road, Ahmedabad, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 8:00 PM | Monday to Saturday
• Vacancies: 2
• Job type: Full time
• Work type: Work from office

Ready to start? Upload your resume and apply to Satva Lifestyle Limited today.