Process Coordinator

Saumya Consulting & Legal services has an opening for a Process Coordinator based in Johripur, Delhi. The team is filling 2 vacancies. Salary is up to ₹15,000/month. Great for first-time job seekers.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Hindi, English

Key responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English and Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, English
• Someone customer-first and polite

Salary

The salary for this role is ₹12,000 – ₹15,000 per month.

Quick facts

• Location: Johripur, Delhi, Delhi
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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