Telecaller

Sb Finance is looking for a Telecaller to join its team in Heerawala, Jaipur. The team is filling 3 vacancies. You can earn up to ₹12,000/month.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Typing speed, Verbal communication, CRM tools and Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Salary

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Job at a glance

• Work location: Heerawala, Jaipur, Rajasthan
• Work mode: On-site
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 3
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sb Finance reviews applications regularly.