Telecaller

Sb Infra Group wants to bring on a Telecaller for its Hastinapuram, Hyderabad team. 10 candidates will be hired for this role. You can earn up to ₹15,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• You'll escalate complex cases to the right team within the SLA.
• You will follow call scripts and update customers on ticket status.
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Hindi and English, CRM tools, Complaint handling, Active listening
• Female Only
• Basic English
• Freshers can apply
• A patient, customer-first attitude

Salary

You will be paid ₹12,000 – ₹15,000 per month.

Job details

• Location: Hastinapuram, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 10
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Sb Infra Group today.