Sbi Chat Process Executive Non Voic...

Sbic is hiring a Sbi Chat Process Executive Non Voic... in Sector 25 - Gurgaon, Delhi. The pay goes up to ₹24,000/month. 30 candidates will be hired for this role.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, Punjabi, Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Marathi, English

Key responsibilities

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

What you get

Compensation: ₹17,000 – ₹24,000 per month.

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Hindi, Punjabi, Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Marathi, English
• A customer-first, calm under pressure attitude

Job at a glance

• Work location: Sector 25 - Gurgaon, Delhi, Delhi
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based

Apply today and take the next step in your career with Sbic.