Sbi Voice & Non-Voice Call Center A...

Start your next role as a Sbi Voice & Non-Voice Call Center A... with Sbic in Sector 25 - Gurgaon, Delhi. There are 30 open positions. The pay goes up to ₹22,000/month.

Employer’s description

Responsible For Managing Inbound And Outbound Customer Communications.

Salary and benefits

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Typing speed, Verbal communication, Active listening and Hindi and English
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

What the job involves

In this role, you will:

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Job details

• Job location: Sector 25 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sbic reviews applications regularly.