Business Loan Team Leader

Sbj Fintech Services Private Limited is hiring a Business Loan Team Leader in Janak Puri, Delhi. You can earn up to ₹60,000/month. There are 2 open positions.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory.

What you will do

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.

Salary

Compensation: ₹35,000 – ₹60,000 per month.

Requirements

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Hindi and English, Typing speed and Complaint handling
• Basic English
• More Than 2 Years Experience Compulsory.
• A calm under pressure, patient attitude

Quick facts

• Work location: Janak Puri, Delhi, Delhi
• Timings: 10AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time
• Work mode: On-site

Ready to start? Upload your resume and apply to Sbj Fintech Services Private Limited today.