Bpo Executive

Sbm Associates wants to bring on a Bpo Executive for its Vasanth Nagar, Bengaluru team. The team is filling 2 vacancies. You can earn up to ₹21,000/month.

In the employer’s words

Looking For Tele Caller Kindly Contact For More Details. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Kannada, English, Hindi

Day-to-day work

As a Bpo Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi, Kannada and Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Kannada, English, Hindi

What you get

You will be paid ₹17,000 – ₹21,000 per month.

Quick facts

• Job location: Vasanth Nagar, Bengaluru, Karnataka
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Sbm Associates.