International Voice Process Agent

A new International Voice Process Agent role is open at Scalent Solutions, Whitefield, Bengaluru. Great for first-time job seekers. You can earn up to ₹50,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International | Languages : English

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of English and International
• Good English
• Freshers can apply
• Type: International
• Languages: English
• A patient, customer-first attitude

Salary and benefits

Compensation: ₹30,000 – ₹50,000 per month.

Day-to-day work

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Whitefield, Bengaluru, Karnataka
• Interview timings: Monday to Friday
• Work type: Office-based
• Openings: 1
• Working hours: 10:00 AM - 8:00 PM | Monday to Friday
• Job type: Full time

Apply today and take the next step in your career with Scalent Solutions.