Relationship Manager

Scalex has an opening for a Relationship Manager based in Jayanagar, Bengaluru. There are 20 open positions. Salary is up to ₹35,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Skills Needed : Computer

Your responsibilities

As a Relationship Manager, your work will include:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.

Skills and qualifications

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with Computer
• Good English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Computer

Salary

You will be paid ₹25,000 – ₹35,000 per month.

Job at a glance

• Location: Jayanagar, Bengaluru, Karnataka
• Employment type: Full time
• Vacancies: 20
• Interview: 9:30 AM - 6:30 PM
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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