Us Process Telecaller

Looking for an Us Process Telecaller role in Salt Lake, Kolkata? Scenargix Services Pvt Ltd is hiring now. Salary is up to ₹25,000/month. The team is filling 15 vacancies. Freshers can apply.

In the employer’s words

Us Process Telecaller. Languages : English

Pay and perks

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• You are customer-first and patient

What the job involves

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.

Position details

• Job location: Salt Lake, Kolkata, West Bengal
• Openings: 15
• Timings: 7:30 PM - 4:00 AM | Monday to Friday
• Work mode: On-site
• Interview timings: Call HR
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Scenargix Services Pvt Ltd.