Telecaller

Join Scholars Academy as a Telecaller in Chandkheda, Ahmedabad. You can earn up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Salary

Compensation: ₹10,000 – ₹12,000 per month.

Candidate profile

• Open to freshers
• Tenth Pass or equivalent
• Comfortable with Complaint handling, Active listening, Typing speed, Verbal communication
• Basic English
• Freshers can apply
• You are patient and customer-first

Quick facts

• Job location: Chandkheda, Ahmedabad, Gujarat
• Work mode: Office-based
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Scholars Academy today.