Customer Support-Products

Scientific Research Instruments Company Pvt Ltd has an opening for a Customer Support-Products based in Uttarahalli, Bengaluru. The pay goes up to ₹28,000/month. No experience? You can still apply.

In the employer’s words

Desired Candidate Profile, Responsibilities And Duties:1) Study And Understand Customer Requirements Based On Enquiries Received Through Sales Team/Emails/Tenders, Etc2) Recommend The Right Product To The Customer.3) Make Technical/Tender Specification Sheet To Be Shared With The Team4) Prepare Iq/Oq Document5) Address Technical/Product. Languages : Hindi, Kannada, English

Eligibility

• Open to freshers
• Education: Graduate
• Comfortable with English, Hindi, Kannada
• Good English
• Freshers can apply
• Languages: Hindi, Kannada, English
• You are patient and calm under pressure

What you will do

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

What you get

You will be paid ₹22,000 – ₹28,000 per month.

Job details

• Job location: Uttarahalli, Bengaluru, Karnataka
• Work mode: On-site
• Vacancies: 1
• Job type: Full time
• Timings: 9:15 AM - 6:00 PM | Monday to Friday & 9.15-1.30pm Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Scientific Research Instruments Company Pvt Ltd today.