Customer Support-Sales And Service

Scientific Research Instruments Co. Pvt. Limited) wants to bring on a Customer Support-Sales And Service for its Uttarahalli, Bengaluru team. Great for first-time job seekers. The team is filling 2 vacancies. You can earn up to ₹25,000/month.

Note from the employer

The Candidate Should Be Proficient In Preparing Quotes And Managing Crm, Which Includes Creating Leads, Contacts, Accounts, Opportunities, And Quotes. They Are Responsible For Updating Complete Information In The Crm System, Tracking Quote Status (Closed-Won/Lost), And Managing Service Complaints And Installation Updates. Additionally, The Candidat. Languages : Kannada, Hindi, English

What you will do

As a Customer Support-Sales And Service, your work will include:

• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.

Who can apply

• No prior experience needed — freshers can apply
• Education: Graduate
• Good knowledge of English, Hindi and Kannada
• Good English
• Freshers can apply
• Languages: Kannada, Hindi, English
• A polite, patient attitude

Pay and perks

The salary for this role is ₹25,000 per month.

Quick facts

• Location: Uttarahalli, Bengaluru, Karnataka
• Working hours: 9:15 AM - 6:00 PM | Monday to Friday, Saturday 9.15 am to 1.30 pm
• Openings: 2
• Work type: On-site
• Interview timings: 10:00 AM - 5:00 PM | Monday to Friday
• Job type: Full time

Click Apply to send your profile to Scientific Research Instruments Co. Pvt. Limited). It takes less than a minute.