Csc Coordinator

Looking for a Csc Coordinator role in Varachha, Surat? SCNC Trust is hiring now. The pay goes up to ₹15,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Who can apply

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with Hindi and English, Active listening, Verbal communication, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and customer-first

Compensation

Salary: ₹15,000 per month, based on skills and experience.

Your responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.

Position details

• Work location: Varachha, Surat, Gujarat
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

Click Apply to send your profile to SCNC Trust. It takes less than a minute.