Voice Process Associate

A new Voice Process Associate role is open at Scyo Decision Services, Tharamani, Chennai. There are 30 open positions. The pay goes up to ₹17,750/month. Freshers can apply.

In the employer’s words

Acts As The Primary Point Of Contact For Customers, Handling Inbound/Outbound Calls To Resolve Inquiries, Complaints, Or Provide Information. Languages : English

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English

Salary and benefits

Salary: ₹14,000 – ₹17,750 per month, based on skills and experience.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: Tharamani, Chennai, Tamil Nadu
• Openings: 30
• Interview timings: 12:00 PM - 4:00 PM | Monday to Saturday
• Shift: 5:30 PM - 2:30 AM | Monday to Friday
• Work type: Work from office
• Employment type: Full time

Apply today and take the next step in your career with Scyo Decision Services.