Telecaller

Start your next role as a Telecaller with SD Developers in Maddilapalem, Visakhapatnam. The pay goes up to ₹12,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Complaint handling, Active listening, CRM tools, Verbal communication
• Basic English
• Freshers can apply
• Someone patient and customer-first

Compensation

You will be paid ₹12,000 per month.

What you will do

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Maddilapalem, Visakhapatnam, Andhra Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with SD Developers.