Associate Operations Csa

Sd Staffing Solutions is hiring an Associate Operations Csa in HSR Layout, Bengaluru. 30 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Employer’s description

Handle Inbound/Outbound Customer Calls On Skin Care/ Cosmetology Related Queries. Resolve Customer Quaries And Provide Accurate Information And Convert The Lead To A Walkin For Enquiry. Maintain Call Documentation And Crm Updates. Ensure High Customer Satisfaction And Service Quality. Languages : Kannada, Bengali, Marathi, Gujarati, Hindi, English

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada and Marathi
• Basic English
• Freshers can apply
• Languages: Kannada, Bengali, Marathi, Gujarati, Hindi, English
• A patient, customer-first attitude

Salary and benefits

You will be paid ₹14,000 – ₹20,000 per month.

Day-to-day work

As an Associate Operations Csa, your work will include:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Job details

• Work location: HSR Layout, Bengaluru, Karnataka
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 30
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sd Staffing Solutions.