Receptionist Cum Telecaller

Seb Groups is hiring a Receptionist Cum Telecaller in Uppal, Hyderabad. 2 candidates will be hired for this role. The pay goes up to ₹18,000/month. No experience? You can still apply.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Working Hours Should Be 9:00 Am - 9:30 Pm. Languages : Hindi, Telugu, English

Your responsibilities

As a Receptionist Cum Telecaller, your work will include:

• You will meet quality, call-handling and satisfaction targets.
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Pay and perks

You will be paid ₹10,000 – ₹18,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Graduate or equivalent
• Comfortable with English, Hindi, Telugu
• Female Only
• Good English
• Freshers can apply
• Languages: Hindi, Telugu, English
• You are calm under pressure and customer-first

Position details

• Job location: Uppal, Hyderabad, Telangana
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Working hours: 9:00 AM - 9:30 PM
• Vacancies: 2

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