Telecaller

Looking for a Telecaller role in Uppal, Hyderabad? Seb Groups is hiring now. Salary is up to ₹15,000/month. 2 candidates will be hired for this role.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Working Hours Should Be 9:00 Am - 9:30 Pm. Type : Sales | Languages : Hindi, English, Telugu

Requirements

• Open to freshers
• Education: Graduate
• Good knowledge of English, Hindi, Sales and Telugu
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Hindi, English, Telugu
• You are calm under pressure and customer-first

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Quick facts

• Location: Uppal, Hyderabad, Telangana
• Timings: 9:00 AM - 9:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

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