Telecalling

Secureflow Infotech has an opening for a Telecalling based in Madhapur, Hyderabad. Great for first-time job seekers. Salary is up to ₹20,000/month. 2 candidates will be hired for this role.

Note from the employer

Make Outbound Calls To Students/Professionals Who Enquire About It Training Programs.Understand Candidate Career Goals And Suggest Suitable Courses Like Cyber Security, Devops, Cloud, Data, Etc. Explain Course Details, Training Benefits, Batch Timings, Fees, And Placement Assistance.Generate Leads Through Follow-Up Calls, Whatsapp, And Email Communication.Schedule Free Demos/Counselling Sessions With Trainers.Maintain Daily Call Records. Marketing | Languages : English, Hindi, Telugu

Requirements

• No prior experience needed — freshers can apply
• Education: Graduate
• Skills: English, Hindi, Marketing, Telugu
• Female Only
• Good English
• Freshers can apply
• Marketing
• Languages: English, Hindi, Telugu
• Someone polite and patient

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

What you will do

In this role, you will:

• You'll identify upsell opportunities where relevant.
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Madhapur, Hyderabad, Telangana
• Shift: 09:30 am - 5:30pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 2
• Work mode: Work from office
• Interview: 09:00 am - 6:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Secureflow Infotech today.