International Voice Process Agent

Sehaj Management Consultants Private Limited is hiring an International Voice Process Agent in Janak Puri, Delhi. The team is filling 30 vacancies. You can earn up to ₹45,000/month.

In the employer’s words

Good Communication Skill , To Communicate With Clients . 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Domestic | Marketing | Languages : Punjabi, Hindi, English

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Marketing, Outbound, Punjabi, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Domestic
• Marketing
• Languages: Punjabi, Hindi, English
• Someone customer-first and calm under pressure

What the job involves

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Salary

Salary: ₹20,000 – ₹45,000 per month, based on skills and experience.

Job at a glance

• Work location: Janak Puri, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Sehaj Management Consultants Private Limited.