Telecaller

Join Sensation Solar as a Telecaller in Gulmohar Colony, Bhopal. The team is filling 5 vacancies. You can earn up to ₹11,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

You will be paid ₹8,000 – ₹11,000 per month.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Active listening, CRM tools, Hindi and English, Complaint handling
• Female Only
• Basic English
• Freshers can apply
• You are calm under pressure and customer-first

Roles and responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.

Job at a glance

• Work location: Gulmohar Colony, Bhopal, Madhya Pradesh
• Vacancies: 5
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Ready to start? Upload your resume and apply to Sensation Solar today.