Payment Collection

Sense of Driving training school has an opening for a Payment Collection based in Althan, Surat. There are 2 open positions. The pay goes up to ₹22,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.

Requirements

• 1–2 years of relevant experience
• Education: Tenth Pass
• Skills: Complaint handling, Typing speed, Verbal communication, CRM tools
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and patient

Salary and benefits

You will be paid ₹15,000 – ₹22,000 per month.

Position details

• Work location: Althan, Surat, Gujarat
• Vacancies: 2
• Job type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10 AM - 6:30 PM | Monday to Saturday

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