Warehouse Operations Manager

Start your next role as a Warehouse Operations Manager with Sense Of Driving Training School in Vesu, Surat. The team is filling 2 vacancies. The pay goes up to ₹30,000/month.

Note from the employer

Manage Complete Godown/Warehouse Operations Efficientlyhandle Inventory Management Including Stock Entry, Tracking, And Reportingensure Proper Storage And Safety Of Lighting And Decor Productssupervise And Lead Warehouse Staff/Teammaintain Accurate Stock Records And Documentationcoordinate With Dispatch And Delivery Teamsmonitor Inward & Outward Material Movementensure Proper Loading/Unloading Processesmaintain Cleanliness And Discipline In The Godownmanage And Monitor Inverter/Power Backup Systemsreport Stock Shortages, Damages, Or Discrepancies To Management. More Than 2 Years Experience Compulsory.

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.

What we are looking for

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Active listening, Hindi and English, CRM tools, Complaint handling
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Someone polite and patient

What you get

Salary: ₹22,000 – ₹30,000 per month, based on skills and experience.

Position details

• Work location: Vesu, Surat, Gujarat
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from office
• Vacancies: 2
• Timings: 10Am - 7:30Pm | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Sense Of Driving Training School.