Telecaller

A new Telecaller role is open at Senthur Solar Energy, RS Puram, Coimbatore. Salary is up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Active listening, Complaint handling, CRM tools
• Female Only
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Salary

Compensation: ₹15,000 per month.

Your responsibilities

• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: RS Puram, Coimbatore, Tamil Nadu
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Senthur Solar Energy reviews applications regularly.