Telecaller

SEO WEB InfoTech - 360 Digital Marketing Company Noida India is looking for a Telecaller to join its team in Sector 65 - Noida, Delhi. The pay goes up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Compensation

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of CRM tools, Active listening, Verbal communication and Typing speed
• Basic English
• Freshers can apply
• You are patient and customer-first

Job details

• Work location: Sector 65 - Noida, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by SEO WEB InfoTech - 360 Digital Marketing Company Noida India.