Telecaller

Seoznix Edu Tech has an opening for a Telecaller based in Trivandrum 1, Thiruvananthapuram. The pay goes up to ₹20,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Compensation: ₹12,000 – ₹20,000 per month.

Key responsibilities

As a Telecaller, your work will include:

• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Typing speed, Active listening, Verbal communication and CRM tools
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Job at a glance

• Location: Trivandrum 1, Thiruvananthapuram, Kerala
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 1
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Seoznix Edu Tech reviews applications regularly.