Telecaller

Sep Seatings is looking for a Telecaller to join its team in Waghodia Road, Vadodara. The pay goes up to ₹25,000/month.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. More Than 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound | Languages : Gujarati, Hindi, English

What we are looking for

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Gujarati, Hindi, Inbound, Outbound and Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound
• Languages: Gujarati, Hindi, English
• A patient, calm under pressure attitude

Key responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.

Pay and perks

Compensation: ₹15,000 – ₹25,000 per month.

Job details

• Work location: Waghodia Road, Vadodara, Gujarat
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Sep Seatings reviews applications regularly.