Team Leader

Sequre India Pest Control Pvt. Ltd. is looking for a Team Leader to join its team in Dooravani Nagar, Bengaluru. Salary is up to ₹30,000/month. 2 candidates will be hired for this role.

In the employer’s words

Supervise Telecalling Team And Drive Targets.Track Kpis, Coach On Call Quality And Conversions.Manage Shifts/Attendance And Reporting.Handle Escalations And Coordinate With Management/Other Teams. More Than 2 Years Experience Compulsory. | Type : International | Languages : Malayalam, Tamil, Telugu, Kannada, Hindi, English

Compensation

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Eligibility

• 2+ years of experience in a similar role
• Education: Graduate
• Good knowledge of English, Hindi, International, Kannada, Malayalam, Tamil and Telugu
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: International
• Languages: Malayalam, Tamil, Telugu, Kannada, Hindi, English
• A patient, calm under pressure attitude

Roles and responsibilities

As a Team Leader, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Dooravani Nagar, Bengaluru, Karnataka
• Job type: Full time
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday

Apply today and take the next step in your career with Sequre India Pest Control Pvt. Ltd..