Telecalling Executive

Sequre India Pest Control Pvt. Ltd. wants to bring on a Telecalling Executive for its Kadavanthra, Kochi team. Salary is up to ₹20,000/month. 2 candidates will be hired for this role.

Employer’s description

Handle Support Functions Like Data Entry, Record Management, And Report Preparation. Ensure Efficient Documentation And Maintain Workflow Accuracy. Assist Front-Line Teams By Managing Behind-The-Scenes Operations. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Malayalam, English

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi, Malayalam
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Malayalam, English
• A patient, polite attitude

Roles and responsibilities

• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Compensation

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Job details

• Location: Kadavanthra, Kochi, Kerala
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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