Telecaller

Servellencelive Security Services wants to bring on a Telecaller for its Rohini Sector 28, Delhi team. There are 2 open positions. You can earn up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Complaint handling, CRM tools, Typing speed, Hindi and English
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, patient attitude

What the job involves

As a Telecaller, your work will include:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Job details

• Work location: Rohini Sector 28, Delhi, Delhi
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2

Apply today and take the next step in your career with Servellencelive Security Services.