Telecaller

Seshu Educational Consultancy wants to bring on a Telecaller for its Guntur team. You can earn up to ₹12,000/month. 10 candidates will be hired for this role.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Typing speed, Complaint handling, Active listening, Hindi and English
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and customer-first

What you will do

As a Telecaller, your work will include:

• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.

Pay and perks

Salary: ₹12,000 per month, based on skills and experience.

Job at a glance

• Location: Guntur, Andhra Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Employment type: Full time

Ready to start? Upload your resume and apply to Seshu Educational Consultancy today.