Customer Care Executive

Start your next role as a Customer Care Executive with Setu Integrated Logistics Pvt Ltd in Moradabad. There are 4 open positions. You can earn up to ₹15,000/month.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A customer-first, calm under pressure attitude

Salary and benefits

Salary: ₹7,000 – ₹15,000 per month, based on skills and experience.

Day-to-day work

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• You'll resolve queries and complaints with patience and accuracy.

Position details

• Work location: Moradabad, Uttar Pradesh
• Work type: Work from office
• Interview timings: 02:00 PM - 06:00 PM | Monday to Saturday
• Shift: 10:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 4

Interested? Apply now on BetterJobs with your resume — Setu Integrated Logistics Pvt Ltd reviews applications regularly.