Holiday Cruise Expert

A new Holiday Cruise Expert role is open at Seven Star Hr, Ernakulam, Kochi. The team is filling 30 vacancies. Salary is up to ₹50,000/month.

In the employer’s words

* Conduct Outbound Calls To Potential Customers To Introduce Cordelia Cruises And Generate Interest And Close The Sales On Call.* Effectively Communicate Product Features, Benefits, And Pricing To Prospects.* Identify And Understand Customer Needs, And Tailor Solutions To Match Their Requirements.* Provide Accurate And Up-To-Date Information Abo. Type : Outbound, Domestic | Languages : Tamil, Malayalam, Telugu, Kannada, English

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Kannada, Malayalam, Outbound, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Tamil, Malayalam, Telugu, Kannada, English
• You are polite and patient

Pay and perks

The salary for this role is ₹30,000 – ₹50,000 per month.

What the job involves

• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.

Job details

• Job location: Ernakulam, Kochi, Kerala
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Vacancies: 30
• Timings: 9 hrs rotational shift. Start time 9 AM, End time: 10 PM: 5 days rotational Shifts

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