Voice Process Associate

Sevika Tech Pvt Ltd has an opening for a Voice Process Associate based in Nandambakkam, Chennai. The team is filling 30 vacancies. Salary is up to ₹20,000/month.

Employer’s description

Job Title: International Voice Process Executive Job Description :We Are Looking For Enthusiastic And Customer-Focused Individuals To Join Our Team As International Voice Process Executives. The Role Involves Handling Inbound And Outbound Calls With International Clients, Providing Excellent Customer Support, And Ensuring Customer Satisfaction. Type : International | Languages : English

Compensation

The salary for this role is ₹17,000 – ₹20,000 per month.

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, International
• Good English
• Freshers can apply
• Type: International
• Languages: English
• You are customer-first and calm under pressure

Quick facts

• Job location: Nandambakkam, Chennai, Tamil Nadu
• Interview: 11:30 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Shift: 7:00pm to 4:30am | Monday to friday
• Vacancies: 30

Ready to start? Upload your resume and apply to Sevika Tech Pvt Ltd today.