Account / Relationship Management -...

Join Sewakk Metal Industry as an Account / Relationship Management -... in Moti Nagar, Ludhiana. No experience? You can still apply. You can earn up to ₹15,000/month.

Note from the employer

Tally9 Erp Software Knowledge , Stock Maintain , Calling & Customers Handling. Languages : English, Hindi, Punjabi

Compensation

The salary for this role is ₹12,000 – ₹15,000 per month.

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Punjabi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi, Punjabi
• A customer-first, polite attitude

What you will do

As an Account / Relationship Management -..., your work will include:

• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Job details

• Job location: Moti Nagar, Ludhiana, Punjab
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 10:00 to 7:00 Monday to Saturday
• Job type: Full time
• Openings: 1
• Work type: Office-based

Ready to start? Upload your resume and apply to Sewakk Metal Industry today.