Telecalling Executive

A new Telecalling Executive role is open at Sfs Financial Services, Indira Nagar, Bengaluru. 5 candidates will be hired for this role. Salary is up to ₹18,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Outbound, Inbound, Sales, Domestic | Marketing | Languages : Tamil, Telugu, Kannada, Hindi, English

Day-to-day work

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada, Marketing, Outbound and Sales
• Female Only
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Sales, Domestic
• Marketing
• Languages: Tamil, Telugu, Kannada, Hindi, English

Salary and benefits

Salary: ₹16,000 – ₹18,000 per month, based on skills and experience.

Position details

• Location: Indira Nagar, Bengaluru, Karnataka
• Work mode: Office-based
• Vacancies: 5
• Job type: Full time
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday and week off on Sunday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sfs Financial Services.