Telecaller

SG Consultancy Services Pvt Ltd is looking for a Telecaller to join its team in Eluru Road, Vijayawada. You can earn up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Complaint handling, CRM tools and Hindi and English
• Basic English
• Freshers can apply
• You are customer-first and patient

Pay and perks

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Day-to-day work

• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Job details

• Location: Eluru Road, Vijayawada, Andhra Pradesh
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by SG Consultancy Services Pvt Ltd.