Telecaller

A new Telecaller role is open at SGD Developer, Turkayamjal, Hyderabad. The pay goes up to ₹15,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Active listening, Typing speed, Verbal communication, Hindi and English
• Female Only
• Basic English
• Freshers can apply

Pay and perks

Compensation: ₹12,000 – ₹15,000 per month.

Quick facts

• Work location: Turkayamjal, Hyderabad, Telangana
• Job type: Full time
• Work mode: On-site
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — SGD Developer reviews applications regularly.