Receptionist Cum Telecaller

Sgi Group wants to bring on a Receptionist Cum Telecaller for its Sunkadakatte, Bengaluru team. There are 2 open positions. You can earn up to ₹20,000/month.

Employer’s description

This Vacancy Is In College, You Have To Look After College Day To Day Activities And Call Student For Admission Counseling. 1 - 2 Years Experience Compulsory. | Marketing | Type : Sales | Languages : English, Hindi, Marathi

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi, Marathi, Marketing, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Type: Sales
• Languages: English, Hindi, Marathi
• You are calm under pressure and polite

Your responsibilities

As a Receptionist Cum Telecaller, your work will include:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

What you get

The salary for this role is ₹15,000 – ₹20,000 per month.

Position details

• Job location: Sunkadakatte, Bengaluru, Karnataka
• Vacancies: 2
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site
• Shift: 09:30 am - 05:30 pm | Monday to Saturday

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