Floor Manager

Sgsc is looking for a Floor Manager to join its team in Dwarkapuri, Indore. Salary is up to ₹22,000/month. There are 10 open positions.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic | Marketing | Languages : Hindi, English

Roles and responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Salary

You will be paid ₹15,000 – ₹22,000 per month.

Who can apply

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: Domestic, English, Hindi, Marketing, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic
• Marketing
• Languages: Hindi, English
• A customer-first, calm under pressure attitude

Job details

• Location: Dwarkapuri, Indore, Madhya Pradesh
• Employment type: Full time
• Timings: 10:30 AM - 9:00 PM | Monday to Sunday
• Interview timings: 11:30 AM - 5:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 10

Apply today and take the next step in your career with Sgsc.