Telecaller

Sgt Professional Academy is looking for a Telecaller to join its team in Deccan Gymkhana, Pune. Freshers can apply. The pay goes up to ₹13,000/month. There are 3 open positions.

In the employer’s words

Join A Respected Coaching Institute. We Are Hiring For Telecaller And Classroom Care Specialist Roles. If You Can Handle Both, We Would Prefer That And Also Offer An Additional Bonus. It Is A Stable And Respectable Role With A Professional And Supportive Team. Apply Now. Languages : English, Hindi, Marathi

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi
• A polite, customer-first attitude

Compensation

The salary for this role is ₹10,000 – ₹13,000 per month.

Your responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.

Quick facts

• Job location: Deccan Gymkhana, Pune, Maharashtra
• Interview: 10:00 am - 5:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Openings: 3
• Work type: Office-based

Apply today and take the next step in your career with Sgt Professional Academy.