Telecaller Outbound

Sh Enterprises is hiring a Telecaller Outbound in Sector 63 - Noida, Delhi. There are 2 open positions. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Hindi, English

Day-to-day work

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Salary and benefits

The salary for this role is ₹10,000 – ₹15,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• A patient, calm under pressure attitude

Job at a glance

• Job location: Sector 63 - Noida, Delhi, Delhi
• Employment type: Full time
• Openings: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sh Enterprises reviews applications regularly.