Telecaller

SH Infra Venture is looking for a Telecaller to join its team in Uppal, Hyderabad. You can earn up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

What you get

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Typing speed, CRM tools, Hindi and English, Complaint handling
• Female Only
• Basic English
• Freshers can apply
• A patient, polite attitude

Quick facts

• Location: Uppal, Hyderabad, Telangana
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Click Apply to send your profile to SH Infra Venture. It takes less than a minute.