Senior Telecaller

A new Senior Telecaller role is open at Sha Money Mithra Finserv Pvt Ltd, Maduravoyal, Chennai. Salary is up to ₹25,000/month. 20 candidates will be hired for this role.

Note from the employer

Job Description Senior Telecallerjob Title: Senior Telecallerdepartment: Sales / Customer Serviceexperience: 25 Yearsemployment Type: Full-Timelocation: Locationjob Summarywe Are Looking For An Experienced And Enthusiastic Senior Telecaller To Join Our Team. The Candidate Will Be Responsible For Handling Customer Calls, Generating Lead. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Telugu

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with Tamil, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Telugu

Your responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets.

Compensation

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Position details

• Job location: Maduravoyal, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Work mode: On-site
• Working hours: 10.00 AM - 7.00PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Sha Money Mithra Finserv Pvt Ltd today.