Telecaller

Shaadi Partner Dot Com is hiring a Telecaller in Kadma, Jamshedpur. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Complaint handling, CRM tools, Verbal communication, Active listening
• Basic English
• Freshers can apply
• Someone customer-first and patient

Salary

Compensation: ₹6,000 – ₹15,000 per month.

Your responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.

Position details

• Job location: Kadma, Jamshedpur, Jharkhand
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Click Apply to send your profile to Shaadi Partner Dot Com. It takes less than a minute.