Bpo Executive

Shaadi Partner Services is looking for a Bpo Executive to join its team in Kolar Road, Bhopal. The pay goes up to ₹12,000/month. There are 10 open positions.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Hindi

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi
• You are polite and customer-first

What you get

Salary: ₹7,000 – ₹12,000 per month, based on skills and experience.

What you will do

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Position details

• Location: Kolar Road, Bhopal, Madhya Pradesh
• Openings: 10
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Shaadi Partner Services reviews applications regularly.