Telecaller

Shaantam Group has an opening for a Telecaller based in Sector 61 - Noida, Delhi. You can earn up to ₹35,000/month. There are 5 open positions.

In the employer’s words

We Are Hiring Telecallers / Client Relation Ship Executives Celebrity Management & Brand Association Company An Exciting Opportunity To Work In The Glamorous World Of Celebrities & Brands Profile: Inbound Telecalling / Client Relationship Management No Cold Calling No Targets No Outbound Sales Calls About The Role: Clients Approach Us Through Meta Ads (Facebook & Instagram) For: Celebrity Endorsements Brand Promotions Event Appearances Social Media Collaborations Corporate Associationsyour Role Will Be To: Understand Client Requirements Suggest Suitable Celebrities As Per The Brand Requirement Coordinate Between The Client & Celebrity Management Team Maintain Professional Client Communication. 1 - 2 Years Experience Compulsory.

What you will do

Here is what a typical day looks like:

• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Active listening, Hindi and English, Typing speed, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, calm under pressure attitude

Compensation

You will be paid ₹20,000 – ₹35,000 per month.

Quick facts

• Location: Sector 61 - Noida, Delhi, Delhi
• Openings: 5
• Work type: On-site
• Timings: 10:00 am - 6:00pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Shaantam Group reviews applications regularly.