Customer Service

Shades Furnishing is looking for a Customer Service to join its team in Andheri East, Mumbai. Salary is up to ₹39,500/month. The team is filling 2 vacancies.

In the employer’s words

Manage Customer Interactions Via Whatsapp, Email, And Calls; Understand Requirements And Record Orders Accurately. Process Orders In Crm, Coordinate With Warehouse For Dispatch, Share Tally Statements, Handle Bank Reconciliation, Track Payments, Send Receipts, Maintain Records, And Ensure Timely Follow-Ups. More Than 2 Years Experience Compulsory. | Basic Excel | Skills Needed : Email, Computer

Salary and benefits

The salary for this role is ₹25,000 – ₹39,500 per month.

Roles and responsibilities

As a Customer Service, your work will include:

• You will build long-term relationships with existing clients.
• Achieve monthly sales and collection targets
• You will identify and approach new customers in the assigned territory.
• Share market and competitor feedback with the team
• You will explain products and offers clearly and handle objections.
• Follow up on leads and convert them into sales

Requirements

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Basic Excel, Computer and Email
• Basic English
• More Than 2 Years Experience Compulsory.
• Basic Excel
• Skills Needed: Email, Computer
• Someone target-driven and confident

Job details

• Location: Andheri East, Mumbai, Maharashtra
• Vacancies: 2
• Shift: 11:00AM - 7:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Shades Furnishing.